30-Day Return GuaranteeReturn Exceptions:
We want you to be fully satisfied with every item that you purchase from www.acehardware.com. If you are not satisfied with an item that you have purchased (subject to the return exceptions below), you may return the item up to thirty days after the original purchase date to receive a refund (less shipping, handling and other charges). We recommend that you make returns of online purchases to an Ace retail store near you which will issue you a refund. If you do not have an Ace retail store near you, please contact a Customer Service Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our Return Instructions for more information about returning a purchase. The item must be returned in good condition, in original packaging (whenever possible), with all paperwork (including product instructions or information and your packing slip), and parts and accessories to ensure full credit for purchase price (not including shipping and handling, gift-wrap, or additional charges). After 30 days from the original purchase date, please contact the manufacturer directly.